TSG Global incident

Outbound Messaging Latency

Minor Resolved View vendor source →

TSG Global experienced a minor incident on September 14, 2022 affecting SMPP and Local Inbound/Outbound SMS and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2022, 07:40 PM UTC
Resolved
Sep 14, 2022, 09:40 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 14, 2022, 07:40 PM UTC

Affected components

SMPPLocal Inbound/Outbound SMSLocal Inbound/Outbound MMS

Update timeline

  1. identified Sep 14, 2022, 07:40 PM UTC

    We have identified an issue with outbound messaging and some latency (several seconds or minutes) impacting customers. We are escalating with our upstream and hope to have an update soon.

  2. resolved Sep 14, 2022, 09:40 PM UTC

    This incident has been resolved.