TSG Global incident

SMS Failing or Latency Issues

Critical Resolved View vendor source →

TSG Global experienced a critical incident on October 25, 2022 affecting SMPP and Local Inbound/Outbound SMS and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2022, 06:06 PM UTC
Resolved
Oct 25, 2022, 06:20 PM UTC
Duration
13m
Detected by Pingoru
Oct 25, 2022, 06:06 PM UTC

Affected components

SMPPLocal Inbound/Outbound SMSToll-Free Inbound/Outbound SMSLocal Inbound/Outbound MMSToll-Free Inbound/Outbound MMS

Update timeline

  1. investigating Oct 25, 2022, 06:06 PM UTC

    We are currently investigating issues with SMS failing for HTTP users, as well latency issues for SMPP users. Updates to come.

  2. resolved Oct 25, 2022, 06:20 PM UTC

    This incident has been resolved.