TSG Global incident

Long Code Service Degradation - T-Mobile

Notice Resolved View vendor source →

TSG Global experienced a notice incident on August 23, 2024 affecting Local Inbound/Outbound SMS and Local Inbound/Outbound MMS, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 02:17 PM UTC
Resolved
Aug 23, 2024, 04:07 PM UTC
Duration
1h 49m
Detected by Pingoru
Aug 23, 2024, 02:17 PM UTC

Affected components

Local Inbound/Outbound SMSLocal Inbound/Outbound MMS

Update timeline

  1. investigating Aug 23, 2024, 02:17 PM UTC

    The 10DLC delivery hub received notification that T-Mobile is experiencing intermittent latency issues impacting SMS messaging services. We will provide more information as it becomes available.

  2. resolved Aug 23, 2024, 04:07 PM UTC

    The 10DLC delivery hub delivery hub has confirmed that this issue has been resolved.