Truvera experienced a critical incident on March 2, 2023 affecting API (production) and Dock Labs Website and 1 more component, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
API (production)Dock Labs WebsiteTruveraAPI (sandbox)Truvera Auth ServerTruvera CredentialsTruvera EDV
Update timeline
- investigating Mar 02, 2023, 02:14 PM UTC
We are currently investigating an issue where our DNS listing appears to be down. All dock.io websites and routes are affected.
- identified Mar 02, 2023, 03:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 02, 2023, 05:30 PM UTC
DNS is rolling out again. Regions should be coming back online over the next hour or so. We will continue monitoring.
- resolved Mar 02, 2023, 06:15 PM UTC
This incident has been resolved.