Truvera experienced a minor incident on November 27, 2023 affecting API (sandbox), lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 27, 2023, 05:17 PM UTC
The Dock testnet is experiencing issues writing blocks. Affected functionality: * Creating did:dock DIDs on testnet (both via API and directly on the blockchain) * Anchoring credentials on testnet (both via API and directly on the blockchain) * Testnet token transactions
- identified Nov 27, 2023, 05:56 PM UTC
We've identified the problem with the testnet blockchain and are evaluating solutions.
- identified Nov 27, 2023, 08:35 PM UTC
In order to restore testnet service we are resetting testnet. NOTE: this will result in all previously created did:dock DIDs being deleted and all previously issued Test credentials will become invalid.
- monitoring Nov 28, 2023, 02:01 PM UTC
Testnet is back online. We are monitoring and will follow up with further communication about the full affects of the outage and subsequent reset.
- monitoring Nov 28, 2023, 02:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 28, 2023, 05:30 PM UTC
This incident has been resolved.