TrustCloud experienced a major incident on August 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 06, 2025, 01:51 PM UTC
The TrustCloud platform experienced significant performance degradation due to database resource contention. This resulted in users being intermittently unable to log in to the platform. This lasted for a period of 1.5 hours before recovering.