TrustCloud experienced a major incident on October 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 16, 2025, 03:23 PM UTC
The TrustCloud platform experienced significant performance degradation. This resulted in users being intermittently unable to log in to the platform. This lasted for a period of 20 minutes before recovering. We are continuing to monitor the situation and working to determine the root cause.