TrustCloud incident

Platform Outage

Major Resolved View vendor source →

TrustCloud experienced a major incident on October 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 11:30 AM UTC
Resolved
Oct 16, 2025, 11:30 AM UTC
Duration
Detected by Pingoru
Oct 16, 2025, 11:30 AM UTC

Update timeline

  1. resolved Oct 16, 2025, 03:23 PM UTC

    The TrustCloud platform experienced significant performance degradation. This resulted in users being intermittently unable to log in to the platform. This lasted for a period of 20 minutes before recovering. We are continuing to monitor the situation and working to determine the root cause.