TrustCloud incident

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Critical Resolved View vendor source →

TrustCloud experienced a critical incident on December 4, 2025 affecting TrustCloud and TrustOps and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 06:31 PM UTC
Resolved
Dec 04, 2025, 06:39 PM UTC
Duration
7m
Detected by Pingoru
Dec 04, 2025, 06:31 PM UTC

Affected components

TrustCloudTrustOpsTrustShareTrustRegisterTrustLens

Update timeline

  1. investigating Dec 04, 2025, 06:31 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 04, 2025, 06:37 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 04, 2025, 06:39 PM UTC

    The application is back to an operational state. We are still investigating the problem.