TrustCloud incident

Intermittent performance degradation

Minor Resolved View vendor source →

TrustCloud experienced a minor incident on January 2, 2024 affecting TrustCloud and TrustOps and 1 more component, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2024, 07:32 PM UTC
Resolved
Jan 03, 2024, 01:39 AM UTC
Duration
6h 6m
Detected by Pingoru
Jan 02, 2024, 07:32 PM UTC

Affected components

TrustCloudTrustOpsTrustShareTrustRegister

Update timeline

  1. investigating Jan 02, 2024, 07:32 PM UTC

    All apps are currently experiencing intermittent performance degradation. We are currently investigating the issue.

  2. monitoring Jan 02, 2024, 09:35 PM UTC

    We have deployed a fix and are monitoring to ensure that no further issues arise.

  3. resolved Jan 03, 2024, 01:39 AM UTC

    The issue has been resolved and all systems are operational.