TrustCloud incident

Severe performance degredation

Major Resolved View vendor source →

TrustCloud experienced a major incident on March 6, 2024 affecting TrustCloud and TrustOps and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2024, 04:34 PM UTC
Resolved
Mar 06, 2024, 07:54 PM UTC
Duration
3h 19m
Detected by Pingoru
Mar 06, 2024, 04:34 PM UTC

Affected components

TrustCloudTrustOpsTrustShareTrustRegister

Update timeline

  1. investigating Mar 06, 2024, 04:34 PM UTC

    We are currently aware of platform-wide performance degradation. We are currently investigating the issue.

  2. monitoring Mar 06, 2024, 05:02 PM UTC

    The platform has stabilized. We are continuing to monitor the situation and working to determine the root cause.

  3. resolved Mar 06, 2024, 07:54 PM UTC

    This incident has been resolved.