TrustCloud incident

Degraded performance

Minor Resolved View vendor source →

TrustCloud experienced a minor incident on January 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2024, 04:05 PM UTC
Resolved
Jan 19, 2024, 03:10 PM UTC
Duration
—
Detected by Pingoru
Jan 19, 2024, 04:05 PM UTC

Update timeline

  1. resolved Jan 19, 2024, 04:05 PM UTC

    The TrustCloud platform experienced degraded performance and elevated error rates for a period of approximately 30 minutes. During this time, users would have encountered issues logging in and using the platform. The platform recovered at approximately 10:40 am ET and is now stable. We are investigating the root cause of the issue.