TrustCloud incident

TrustShare Portal Outage

Critical Resolved View vendor source →

TrustCloud experienced a critical incident on July 18, 2024 affecting TrustShare, lasting 15h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 08:02 AM UTC
Resolved
Jul 18, 2024, 11:17 PM UTC
Duration
15h 14m
Detected by Pingoru
Jul 18, 2024, 08:02 AM UTC

Affected components

TrustShare

Update timeline

  1. investigating Jul 18, 2024, 01:46 PM UTC

    The TrustShare portal is experiencing a disruption in service. All TrustShare sites are currently unavailable. We are currently investigating the issue.

  2. monitoring Jul 18, 2024, 01:48 PM UTC

    The TrustShare Portal was offline from approximately 4:02 AM until 8:10 AM. The issue has been resolved and all TrustShare portals are currently operational. We are continuing to investigate the root cause of the issue.

  3. resolved Jul 18, 2024, 11:17 PM UTC

    This incident has been resolved.