Trustbuilder incident

TrustBuilder IDHub 10 is offline

Critical Resolved View vendor source →

Trustbuilder experienced a critical incident on August 4, 2025 affecting [DEPRECATED] TrustBuilder IDHub 10, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 08:45 PM UTC
Resolved
Aug 04, 2025, 10:15 PM UTC
Duration
1h 30m
Detected by Pingoru
Aug 04, 2025, 08:45 PM UTC

Affected components

[DEPRECATED] TrustBuilder IDHub 10

Update timeline

  1. investigating Aug 04, 2025, 08:45 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 04, 2025, 08:46 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 04, 2025, 10:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2025, 10:15 PM UTC

    This incident has been resolved.