Trustbuilder incident

Preview environment down

Critical Resolved View vendor source →

Trustbuilder experienced a critical incident on November 28, 2023 affecting TrustBuilder.io Preview, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 04:11 PM UTC
Resolved
Nov 28, 2023, 05:03 PM UTC
Duration
51m
Detected by Pingoru
Nov 28, 2023, 04:11 PM UTC

Affected components

TrustBuilder.io Preview

Update timeline

  1. investigating Nov 28, 2023, 04:11 PM UTC

    While doing some maintenance on the preview environment, we experienced some unexpected errors. All preview environments are down.

  2. investigating Nov 28, 2023, 04:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 28, 2023, 04:37 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 28, 2023, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 28, 2023, 04:42 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 28, 2023, 05:03 PM UTC

    This incident has been resolved.