Truss incident

Truss app outage

Major Resolved View vendor source →

Truss experienced a major incident on October 20, 2025 affecting Truss App (app2.gettruss.io), lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:59 PM UTC
Resolved
Oct 20, 2025, 05:28 PM UTC
Duration
2h 29m
Detected by Pingoru
Oct 20, 2025, 02:59 PM UTC

Affected components

Truss App (app2.gettruss.io)

Update timeline

  1. investigating Oct 20, 2025, 02:59 PM UTC

    The Truss app is down due to a major upstream Amazon Web Services outage. Engineering is monitoring for ongoing developments and will continue to provide updates on this page.

  2. resolved Oct 20, 2025, 05:28 PM UTC

    Upstream issues resolved.