Trullion experienced a major incident on November 24, 2021 affecting app.trullion.com, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 24, 2021, 06:55 PM UTC
We are experiencing outage from our cloud-provider (AWS) that affects uploading of new pdfs. We'll update on a relief / fix as soon as possible.
- identified Nov 24, 2021, 07:13 PM UTC
Updating that Amazon are aware of the issue and investigating. The issue seems to be across all regions of AWS
- monitoring Nov 24, 2021, 08:20 PM UTC
AWS claims the issue was fixed: 12:12 PM PST Between 10:27 AM and 12:03 PM PST we experienced increased Lambda invoke error rates in the US-EAST-2 Region. It may take some additional time to process backlogged async invoke traffic that accumulated during this period. The issue has been resolved and the service is operating normally. Trullion's upload also seem to be back to normal behavior
- resolved Nov 24, 2021, 08:24 PM UTC
This incident has been resolved.