Trucker Path incident

Truckerpath App minor malfunction - User login affected

Minor Resolved View vendor source →

Trucker Path experienced a minor incident on October 13, 2022 affecting Trucker Path Mobile App, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 06:00 PM UTC
Resolved
Oct 13, 2022, 08:00 PM UTC
Duration
2h
Detected by Pingoru
Oct 13, 2022, 06:00 PM UTC

Affected components

Trucker Path Mobile App

Update timeline

  1. investigating Oct 14, 2022, 03:02 AM UTC

    Monitoring systems detected high usage of searching service. Our engineer were noticed and started investigating.

  2. investigating Oct 14, 2022, 03:02 AM UTC

    We received customer report about login failure

  3. identified Oct 14, 2022, 03:02 AM UTC

    Our engineers are working to resolve the issue. Update will be provided 30 minutes once more information is available.

  4. identified Oct 14, 2022, 03:03 AM UTC

    Our engineers are working to resolve the issue. Update will be provided 30 minutes once more information is available.

  5. monitoring Oct 14, 2022, 03:03 AM UTC

    Monitoring systems showed alert was recovered

  6. resolved Oct 14, 2022, 03:03 AM UTC

    Incident was solved and this was confirmed by our customer service.