Trucker Path incident

Truckerpath App minor malfunction - Searching service malfunction

Minor Resolved View vendor source →

Trucker Path experienced a minor incident on April 24, 2023 affecting Trucker Path Mobile App and Trucker Path Truckloads, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 06:00 PM UTC
Resolved
Apr 24, 2023, 08:00 PM UTC
Duration
1h 59m
Detected by Pingoru
Apr 24, 2023, 06:00 PM UTC

Affected components

Trucker Path Mobile AppTrucker Path Truckloads

Update timeline

  1. investigating Apr 25, 2023, 08:58 AM UTC

    Monitoring systems detected high usage of searching service. Our engineer were noticed and started investigating.

  2. investigating Apr 25, 2023, 08:59 AM UTC

    Monitoring systems detected high usage of searching service which caused malfunction among Trucker Path App and Truckloads App. Our engineer were noticed and started investigating.

  3. investigating Apr 25, 2023, 09:00 AM UTC

    We received customer reports about login failure

  4. identified Apr 25, 2023, 09:00 AM UTC

    Our engineers are working to resolve the issue. Update will be provided 30 minutes once more information is available.

  5. monitoring Apr 25, 2023, 09:00 AM UTC

    Monitoring systems showed alert was recovered

  6. resolved Apr 25, 2023, 09:01 AM UTC

    Incident was solved and this was confirmed by our customer service.