Trolley experienced a minor incident on September 5, 2024 affecting Customer Support, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Support
Update timeline
- investigating Sep 05, 2024, 06:43 PM UTC
The Trolley Live Chat is experiencing issues at the moment and is unavailable. We are investigating the cause and will provide an update here. If you need assistance during this time, please reach out to us via email at [email protected]. Thanks for your patience.
- investigating Sep 05, 2024, 06:43 PM UTC
We are continuing to investigate this issue.
- resolved Sep 05, 2024, 07:02 PM UTC
This incident has been resolved.