Trolley experienced a notice incident on January 15, 2025 affecting Trolley Dashboard and Trolley Widget and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Trolley DashboardTrolley WidgetTrolley PortalTrolley API
Update timeline
- investigating Jan 15, 2025, 03:27 PM UTC
We are currently experiencing degraded performance across our platform. We are currently investigating the issue. Current impact is background processes affecting payment, tax and trust workflows.
- investigating Jan 15, 2025, 03:47 PM UTC
Experiencing outage across all instances. It impacts all services across API, Dashboard, Widget and Portal.
- monitoring Jan 15, 2025, 04:31 PM UTC
All services are now back online and fully operational across all components - API, Dashboard, Widget and Portal.
- resolved Jan 15, 2025, 04:34 PM UTC
This incident has been resolved. All services are back online and functioning as expected. Thank you for your understanding.