Trolley experienced a critical incident on August 28, 2025 affecting Albania and Algeria and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
AlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntigua & BarbudaArgentinaArmeniaAruba
Update timeline
- monitoring Aug 28, 2025, 03:26 PM UTC
We were experiencing an outage with one of our primary bank partners for most US Merchants. US Merchants were not able to generate quotes or initiate payments. We have identified the root cause of the issue and we believe the issue is now resolved. We will continue to monitor to ensure there are no further disruptions.
- resolved Aug 28, 2025, 04:36 PM UTC
We've seen a full recovery of our US Merchant Quoting and Payments. Thank you for your patience, and apologies for any disruption this has caused.