Trolley experienced a major incident on October 31, 2025 affecting Trolley Dashboard and Trolley Widget and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Trolley DashboardTrolley WidgetTrolley Portal
Update timeline
- investigating Oct 31, 2025, 07:10 PM UTC
We're currently experiencing an issue with a downstream vendor that is blocking recipients from adding/updating bank details. We are investigating and will update here when we know more.
- resolved Oct 31, 2025, 08:19 PM UTC
We have resolved the issue with our vendor and have confirmed everything is back to operational. Thank you for your patience and we apologize for any disruptions this has caused.