Trolley incident

US TIN Matching Outage

Minor Resolved View vendor source →

Trolley experienced a minor incident on February 3, 2026 affecting Tax, US TIN Validation, lasting 22h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 11:08 PM UTC
Resolved
Feb 04, 2026, 09:34 PM UTC
Duration
22h 25m
Detected by Pingoru
Feb 03, 2026, 11:08 PM UTC

Affected components

Tax, US TIN Validation

Update timeline

  1. monitoring Feb 03, 2026, 11:08 PM UTC

    There was an issue that prevented US TIN matching results from updating in Trolley, beginning Monday, February 2. We have resolved this issue and TIN match results from Feb 1st and 2nd have been successfully updated in Trolley. We will continue to monitor the service over the next few days to make sure everything is running smoothly.

  2. resolved Feb 04, 2026, 09:34 PM UTC

    We have confirmed this issue has been resolved. TIN matching has been running without issue since recovering yesterday.