TRMNL incident

Database overloaded

Minor Resolved View vendor source →

TRMNL experienced a minor incident on November 23, 2025 affecting Display API, lasting 14h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2025, 01:07 AM UTC
Resolved
Nov 23, 2025, 04:05 PM UTC
Duration
14h 57m
Detected by Pingoru
Nov 23, 2025, 01:07 AM UTC

Affected components

Display API

Update timeline

  1. investigating Nov 23, 2025, 01:07 AM UTC

    We’re investigating a database-related issue that prevents our API from responding to some device requests for new content. We have temporarily reduced webhook rate limits to 5 per hour, down from 12 and 30 per hour (TRMNL+ subscribers).

  2. resolved Nov 23, 2025, 04:05 PM UTC

    A long-running database process (WalSender - Write Ahead Log Sender) was the root cause of extra memory usage and has since finished. We also up-sized the database permanently and removed temporary webhook rate limit reductions.