Triple incident

Intermittent errors in enrichment API

Minor Resolved View vendor source →

Triple experienced a minor incident on January 8, 2025 affecting Enrichment, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 03:23 PM UTC
Resolved
Jan 08, 2025, 04:56 PM UTC
Duration
1h 32m
Detected by Pingoru
Jan 08, 2025, 03:23 PM UTC

Affected components

Enrichment

Update timeline

  1. investigating Jan 08, 2025, 03:23 PM UTC

    We are currently investigating errors in enrichment API caused by intermittent issues with our cloud provider.

  2. monitoring Jan 08, 2025, 03:39 PM UTC

    They issue seems to be solved but we are actively monitoring the availability of our provider.

  3. resolved Jan 08, 2025, 04:56 PM UTC

    The incident has been resolved.