Trimble MEP incident

AutoBid 2021 Pooled License Users - Trouble logging in

Notice Resolved View vendor source →

Trimble MEP experienced a notice incident on June 2, 2021 affecting Autobid pooled users, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2021, 10:59 PM UTC
Resolved
Jun 03, 2021, 04:28 AM UTC
Duration
5h 29m
Detected by Pingoru
Jun 02, 2021, 10:59 PM UTC

Affected components

Autobid pooled users

Update timeline

  1. investigating Jun 02, 2021, 10:59 PM UTC

    Some users may be experiencing trouble when logging in to AutoBid with pooled licenses. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will post additional updates as we have more information. Thank You, MEP SupportOps

  2. investigating Jun 03, 2021, 12:03 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 03, 2021, 03:01 AM UTC

    Some users may be experiencing trouble when logging in to AutoBid 2021 with pooled licenses. Our engineering team has identified the issue and are implementing a resolution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will post additional updates as we have more information. Thank You, MEP SupportOps

  4. resolved Jun 03, 2021, 04:28 AM UTC

    Our engineering team has resolved the issue and will continue to monitor the systems. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps