Trimble MEP incident

Construction Analytics (Snowflake) outage

Minor Resolved View vendor source →

Trimble MEP experienced a minor incident on June 30, 2021 affecting TBC Analytics - Portal, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2021, 07:03 PM UTC
Resolved
Jun 30, 2021, 07:13 PM UTC
Duration
9m
Detected by Pingoru
Jun 30, 2021, 07:03 PM UTC

Affected components

TBC Analytics - Portal

Update timeline

  1. identified Jun 30, 2021, 07:03 PM UTC

    We are experiencing an outage with Snowflake that is causing the reports in Construction Analytics to not render in our production environment. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, Construction Analytics Team

  2. resolved Jun 30, 2021, 07:13 PM UTC

    The issue with our dependant service (Snowflake) has been resolved. Our engineering team will continue to monitor the service. We apologize for the inconvenience. Thank You, Construction Analytics Team