Trimble MEP incident
Trade Service partial performance degradation
Trimble MEP experienced a notice incident on August 20, 2021 affecting Account and AccountManagementService and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2021, 03:15 PM UTC
Some users may be experiencing a temporary performance degradation or outage for your Trimble Trade Service product. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps
- investigating Aug 20, 2021, 04:02 PM UTC
We are continuing to investigate the issue with your Trimble Trade Service product. We are working hard to get you back online as soon as possible. Remember that you can get up-to-the-minute status information at https://www.trimblemep.cloud. Again, we apologize for the inconvenience. Thank You, MEP SupportOps
- resolved Aug 20, 2021, 04:55 PM UTC
The issue with your Trimble Trade Service product has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps