Trimble MEP experienced a major incident on October 4, 2021 affecting Application and Building Data and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 04, 2021, 01:55 PM UTC
Some users may be experiencing trouble when logging in to SysQue with Construct licenses. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send an additional update in 15 minutes. Thank You, MEP SupportOps
- investigating Oct 04, 2021, 02:08 PM UTC
We are continuing to investigate this issue.
- resolved Oct 04, 2021, 02:09 PM UTC
The availability outage for SysQue has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of 'SysQue' at https://www.trimblemep.cloud/ We again apologize for the inconvenience. Thank You, MEP SupportOps