Trimble MEP incident

License Management Portal

Notice Resolved View vendor source →

Trimble MEP experienced a notice incident on April 8, 2022 affecting Autobid pooled users and EMS and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2022, 02:13 PM UTC
Resolved
Apr 08, 2022, 03:53 PM UTC
Duration
1h 39m
Detected by Pingoru
Apr 08, 2022, 02:13 PM UTC

Affected components

Autobid pooled usersEMSLMP ServicePortal

Update timeline

  1. investigating Apr 08, 2022, 03:20 PM UTC

    The License Management Portal (LMP) service is currently unavailable due to an unplanned outage starting at 10:13 AM EST. Our Engineering team is working to identify the root cause and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thanks for your patience, The Trimble Team

  2. monitoring Apr 08, 2022, 03:39 PM UTC

    Our Engineering teams report that the License Management Portal (LMP) service has returned to an operation state. We will continue to monitor performance and system access. Please monitor https://www.trimblemep.cloud/ for updates. We apologize for the inconvenience. Thank You, The Trimble Team

  3. resolved Apr 08, 2022, 03:53 PM UTC

    The issue with the License Management Portal (LMP) service has now been resolved. If you have any questions, please feel free to contact our support team at [email protected]. We again apologize for the inconvenience. Thank You, The Trimble Team