Trimble MEP incident

Accubid Anywhere Degraded Performance

Notice Resolved View vendor source →

Trimble MEP experienced a notice incident on April 12, 2023 affecting Application, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2023, 03:55 PM UTC
Resolved
Apr 12, 2023, 06:41 PM UTC
Duration
2h 45m
Detected by Pingoru
Apr 12, 2023, 03:55 PM UTC

Affected components

Application

Update timeline

  1. investigating Apr 12, 2023, 03:55 PM UTC

    We are experiencing a performance degradation for your Trimble MEP product. Some Users may be experiencing performance issues within Accubid Anywhere. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps

  2. investigating Apr 12, 2023, 04:32 PM UTC

    We are continuing to investigate the issue. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps

  3. monitoring Apr 12, 2023, 05:23 PM UTC

    The issue with your Trimble MEP product has been resolved. We will continue to monitor the system's performance. If you have any questions, please get in touch with our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps

  4. resolved Apr 12, 2023, 06:41 PM UTC

    The issue with your Trimble MEP product has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps