Trimble MEP experienced a critical incident on May 13, 2021 affecting SolrSearch, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2021, 12:32 PM UTC
We are experiencing a temporary performance degradation or outage for Trade Service Live. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been identified. Thank You, MEP SupportOps
- resolved May 13, 2021, 12:51 PM UTC
The issue with Trade Service Live has been identified and resolved. Our engineering team will continue to monitor the service. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, Trade Service SupportOps