Trimble MEP experienced a notice incident on June 7, 2021 affecting EMS, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 07, 2021, 03:45 PM UTC
We are experiencing a temporary performance degradation for the EMS licensing Service and some users may experience issues logging into your Trimble Product. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps
- resolved Jun 07, 2021, 04:39 PM UTC
The issue with your EMS licensing Service has been resolved. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP SupportOps