Trimble MEP incident

Partial outage

Notice Resolved View vendor source →

Trimble MEP experienced a notice incident on June 27, 2021 affecting Assembly and Consumer API and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2021, 04:41 PM UTC
Resolved
Jun 27, 2021, 05:46 PM UTC
Duration
1h 4m
Detected by Pingoru
Jun 27, 2021, 04:41 PM UTC

Affected components

AssemblyConsumer APIE2E Messenger ServiceNextGen ContentConstruction Xchange BOM API

Update timeline

  1. investigating Jun 27, 2021, 04:41 PM UTC

    We are experiencing a temporary performance degradation or outage for your Trimble MEP product. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP SupportOps

  2. identified Jun 27, 2021, 05:02 PM UTC

    We are continuing to investigate the issue with your Trimble MEP product. We are working hard to get you back online as soon as possible. Remember that you can get up-to-the-minute status information at https://www.trimblemep.cloud. Again, we apologize for the inconvenience. Thank You, MEP SupportOps

  3. investigating Jun 27, 2021, 05:05 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 27, 2021, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results. We apologize for the inconvenience. We will send an additional update soon. Thank You, MEP SupportOps

  5. resolved Jun 27, 2021, 05:46 PM UTC

    This incident has been resolved.