Trimble MEP experienced a notice incident on July 24, 2021 affecting Application, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2021, 01:42 PM UTC
Some users may be experiencing a service disruption with LiveCount. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send an additional update shortly. Thank You, MEP SupportOps
- identified Jul 24, 2021, 04:30 PM UTC
Our engineering teams have identified the issue and are apply a resolution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send an additional update in shortly. Thank You, MEP SupportOps
- monitoring Jul 24, 2021, 05:26 PM UTC
A fix has been implemented and we are monitoring the results. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send an additional update soon. Thank You, MEP SupportOps
- resolved Jul 24, 2021, 06:00 PM UTC
The service disruption for LiveCount has been resolved. As a reminder, you can always see the up-to-date status of 'LiveCount' at https://www.trimblemep.cloud/ We again apologize for the inconvenience. Thank You, MEP SupportOps