Trimble MEP incident
License Management Portal EMS Performance Degraded
Trimble MEP experienced a notice incident on August 24, 2021 affecting Autobid pooled users and EMS and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2021, 02:05 PM UTC
Some License Management Portal users may be experiencing sporadic performance and access issues. Our Engineering team is working to identify the root cause and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps
- monitoring Aug 24, 2021, 03:33 PM UTC
Our Engineering teams report that the service has returned to an operation state and they will continue to monitor performance and system access. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps
- resolved Aug 24, 2021, 05:52 PM UTC
The issue with the License Management Portal has now been resolved. If you have any questions, please feel free to contact our support team at [email protected]. We again apologize for the inconvenience. Thank You, MEP SupportOps