Trimble MEP experienced a notice incident on September 20, 2021 affecting EMS, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 20, 2021, 02:30 PM UTC
We are currently experiencing a service disruption for the Trimble EMS Licensing system. Some users may experience a problem accessing the system. Our Engineering team is working to identify the root cause and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send additional updates out soon. Thank you. MEP SupportOps
- monitoring Sep 20, 2021, 03:41 PM UTC
A fix has been implemented by our engineering teams. They will continue to monitor the system performance as access to the systems is restored. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will send an additional update soon. Thank You, MEP SupportOps
- resolved Sep 20, 2021, 04:39 PM UTC
The Trimble EMS Licensing issue has been resolved. Our engineering team will continue to monitor the systems. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. Thank You, MEP SupportOps