Trimble MEP incident

AutoBid Pooled License Users Degraded Performance

Notice Resolved View vendor source →

Trimble MEP experienced a notice incident on August 17, 2022 affecting Autobid pooled users, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2022, 03:34 PM UTC
Resolved
Aug 17, 2022, 05:41 PM UTC
Duration
2h 6m
Detected by Pingoru
Aug 17, 2022, 03:34 PM UTC

Affected components

Autobid pooled users

Update timeline

  1. investigating Aug 17, 2022, 03:34 PM UTC

    We are experiencing a temporary performance degradation or outage for your Trimble MEP product. Some AutoBid Users may be experiencing issues accessing takeoff or degraded performance with your AutoBid program. Our engineering team is working hard to resolve the issue. Please monitor https://www.trimblemep.cloud/ for updates on availability. We apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP Support Ops

  2. investigating Aug 17, 2022, 04:26 PM UTC

    We are continuing to investigate the issue with your Trimble MEP product. We are working hard to get you back online as soon as possible. Remember that you can get up-to-the-minute status information at https://www.trimblemep.cloud. Again, we apologize for the inconvenience. We will notify you as soon as the issue has been resolved and access to your Trimble MEP product has been restored. Thank You, MEP Support Ops

  3. resolved Aug 17, 2022, 05:41 PM UTC

    The issue with your Trimble MEP product has been resolved. We will continue to monitor the systems. If you have any questions, please feel free to contact our support team at [email protected]. As a reminder, you can always see the up-to-date status of all Trimble MEP products at https://www.trimblemep.cloud/. We again apologize for the inconvenience. Thank You, MEP Support Ops