Trimble MEP incident

Trimble MEP Service Disruption

Notice Resolved View vendor source →

Trimble MEP experienced a notice incident on July 19, 2024 affecting Authentication and Application and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 09:06 AM UTC
Resolved
Jul 20, 2024, 03:36 PM UTC
Duration
1d 6h
Detected by Pingoru
Jul 19, 2024, 09:06 AM UTC

Affected components

AuthenticationApplicationBuilding DataElectrical Calculation BackendvPricer ServiceVentilation Concept EUMEPcontent WebsiteAuthorizationTBC Analytics - PortalAutomator

Update timeline

  1. identified Jul 19, 2024, 09:06 AM UTC

    We are aware of widespread disruption to Trimble Services & Applications. We are continuing to work with a 3rd Party vendor to patch impacted infrastructure and will post further updates here as soon as they become available. Please accept our apologies for the operational impact this outage is having and rest assured our Engineers are working to resolve this matter and restore services as quickly as possible

  2. identified Jul 19, 2024, 10:17 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 19, 2024, 01:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 19, 2024, 04:44 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jul 19, 2024, 04:49 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jul 19, 2024, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jul 19, 2024, 09:19 PM UTC

    The majority of Trimble MEP products are fully resolved and being monitored. We are continuing to work on WinEst and ContractMaster and will post further updates as soon as they are available.

  8. resolved Jul 20, 2024, 03:36 PM UTC

    All of Trimble MEP products are fully resolved and operational.