Trimble Connect Outage History

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Trimble Connect had 15 outages in the last 2 years totaling 58440h 51m of downtime — averaging 0.6 incidents per month.

There were 15 Trimble Connect outages since November 17, 2024 totaling 58440h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.connect.trimble.com

Major October 6, 2026

Trimble Connect Incident - Interruptions in Public API - Property Set service, Organizer Service - October 06 2026, 14:49 UTC

Detected by Pingoru
Oct 06, 2026, 02:49 PM UTC
Resolved
Oct 06, 2026, 07:04 PM UTC
Duration
4h 15m
Affected: Organizer ServiceProperty Set ServicePublic APIs (North America)
Timeline · 6 updates
  1. monitoring Oct 06, 2026, 02:49 PM UTC

    We are seeing disruptions in our <API Name> API and are currently investigating the issue.

  2. investigating Oct 06, 2026, 02:49 PM UTC

    We are seeing disruptions in our API and are currently investigating the issue.

  3. monitoring Oct 06, 2026, 06:38 PM UTC

    A fix has been implemented; we are closely monitoring system performance.

  4. monitoring Oct 06, 2026, 06:38 PM UTC

    A fix has been implemented; we are closely monitoring system performance.

  5. monitoring Oct 06, 2026, 07:04 PM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

  6. resolved Oct 06, 2026, 07:04 PM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

Read the full incident report →

Major September 30, 2026

Trimble Connect Incident - Interruptions in File Uploads - September 30 2026, 20:39 UTC

Detected by Pingoru
Sep 30, 2026, 08:39 PM UTC
Resolved
Sep 30, 2026, 10:47 PM UTC
Duration
2h 8m
Affected: Get Viewpoints Information 2.1List Related Topics 3.0Web AppPublic APIs (UK)Open 3D Model with Public LinkUser License InformationUser Sign in - Web AppUser InformationOpen 3D ModelOverall Region HealthProject ListingProject InformationUser ListingFolder Item ListingToDo Listing3D View Listing2D View ListingSystem SearchProject SearchOrganizer ServiceProperty Set ServiceTopic ServiceTopic Exchange ServiceModel Feature ServiceModel ServicePublic APIs (North America)Public APIs (Europe)Public APIs (Asia)Public APIs (Australia)
Timeline · 12 updates

Read the full incident report →

Major August 28, 2026

Trimble Connect Incident - Open 3D Model with Public Link in the Component Group Web App Service Interruptions - August 28 2026, 08:45 UTC

Detected by Pingoru
Aug 28, 2026, 08:45 AM UTC
Resolved
Aug 28, 2026, 09:23 AM UTC
Duration
38m
Affected: Web AppOpen 3D Model with Public Link
Timeline · 4 updates
  1. monitoring Aug 28, 2026, 08:45 AM UTC

    We are seeing disruptions in the Open 3D Model with Public Link in the Component Group Web App Service and are currently investigating the issue.

  2. investigating Aug 28, 2026, 08:45 AM UTC

    We are seeing disruptions in the Open 3D Model with Public Link in the Component Group Web App Service and are currently investigating the issue.

  3. monitoring Aug 28, 2026, 09:23 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

  4. resolved Aug 28, 2026, 09:23 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

Read the full incident report →

Minor May 24, 2026

Trimble Connect System Maintenance - Scheduled - May 24 2026, 01:30 UTC

Detected by Pingoru
May 24, 2026, 01:30 AM UTC
Resolved
May 24, 2026, 05:13 AM UTC
Duration
3h 43m
Timeline · 2 updates
  1. monitoring May 24, 2026, 01:30 AM UTC

    All Trimble Connect services will be temporarily unavailable on May 24, 2026 (Sunday) , for approximately 2 hour due to scheduled maintenance. Downtime Window: 01:30 AM to 03:30 AM UTC Impact: All Trimble Connect systems, applications, and APIs will be inaccessible during this period. Please plan your workflows accordingly. We apologize for the inconvenience and appreciate your understanding as we perform these necessary updates.

  2. monitoring May 24, 2026, 03:30 AM UTC

    The scheduled maintenance has been completed.

Read the full incident report →

Major February 23, 2026

Trimble CDE Service Interruption on CDE - GraphQL -Quadri Cloud AU

Detected by Pingoru
Feb 23, 2026, 12:46 AM UTC
Resolved
Feb 23, 2026, 01:00 AM UTC
Duration
14m
Affected: Connect WebsiteWeb AppProcessing Service (North America)Authentication Service (North America)User Service (North America)Shared Object Model (North America)Processing Service (Europe)Authentication Service (Europe)User Service (Europe)Shared Object Model (Europe)Processing Service (Asia)Authentication Service (Asia)User Service (Asia)Shared Object Model (Asia)Processing Service (Australia)Authentication Service (Australia)User Service (Australia)Shared Object Model (Australia)Project and Licensing ServicesLicenses ServiceShared Object Model ConfigurationLicenses Service Health3D Model Conversion (New)Open 3D Model with Public LinkBackend ServiceAdmin PortalQuadri Configuration WebQuadri Configuration APIRealtime ServiceAuthorizationUser License InformationAvailable LicensesUser Sign in - Web AppGatewayGet User InformationUser InformationAvailable licenses LegacyOpen 3D ModelOverall Region HealthGet Current User InformationGraphQLGet User ContextProject ListingProject Access InformationProject InformationLicenses RefreshUser ListingLicenses Refresh LegacyFolder Item ListingToDo Listing3D View Listing2D View ListingSystem SearchProject SearchOrganizer ServiceProperty Set ServiceTopic Exchange ServiceModel Feature ServiceModel ServicePublic APIs (North America)Public APIs (Europe)Public APIs (Asia)Public APIs (Australia)
Timeline · 4 updates
  1. monitoring Feb 23, 2026, 12:46 AM UTC

    Hello Trimble CDE Users, Our team is responding to the alerts and investigating a disruption in CDE - GraphQL -Quadri Cloud AU service. We sincerely apologize for the service interruption and will provide an update soon about the progress of a resolution to this issue. Regards Trimble CDE

  2. identified Feb 23, 2026, 12:46 AM UTC

    Hello Trimble CDE Users, Our team is responding to the alerts and investigating a disruption in CDE - GraphQL -Quadri Cloud AU service. We sincerely apologize for the service interruption and will provide an update soon about the progress of a resolution to this issue. Regards Trimble CDE

  3. monitoring Feb 23, 2026, 01:00 AM UTC

    Hello Trimble CDE Users, Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident. Regards Trimble CDE

  4. resolved Feb 23, 2026, 01:00 AM UTC

    Hello Trimble CDE Users, Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident. Regards Trimble CDE

Read the full incident report →

Major February 20, 2026

Trimble CDE Service Interruption on GraphQL - Quadri - EU

Detected by Pingoru
Feb 20, 2026, 03:52 PM UTC
Resolved
Feb 20, 2026, 04:03 PM UTC
Duration
11m
Affected: Connect WebsiteWeb AppProcessing Service (North America)Authentication Service (North America)User Service (North America)Shared Object Model (North America)Processing Service (Europe)Authentication Service (Europe)User Service (Europe)Shared Object Model (Europe)Processing Service (Asia)Authentication Service (Asia)User Service (Asia)Shared Object Model (Asia)Processing Service (Australia)Authentication Service (Australia)User Service (Australia)Shared Object Model (Australia)Project and Licensing ServicesLicenses ServiceShared Object Model ConfigurationLicenses Service Health3D Model Conversion (New)Open 3D Model with Public LinkBackend ServiceAdmin PortalQuadri Configuration WebQuadri Configuration APIRealtime ServiceAuthorizationUser License InformationAvailable LicensesUser Sign in - Web AppGatewayGet User InformationUser InformationAvailable licenses LegacyOpen 3D ModelOverall Region HealthGet Current User InformationGraphQLGet User ContextProject ListingProject Access InformationProject InformationLicenses RefreshUser ListingLicenses Refresh LegacyFolder Item ListingToDo Listing3D View Listing2D View ListingSystem SearchProject SearchOrganizer ServiceProperty Set ServiceTopic Exchange ServiceModel Feature ServiceModel ServicePublic APIs (North America)Public APIs (Europe)Public APIs (Asia)Public APIs (Australia)
Timeline · 4 updates
  1. monitoring Feb 20, 2026, 03:52 PM UTC

    Hello Trimble CDE Users, Our team is responding to the alerts and investigating a disruption in GraphQL - Quadri - EU service. We sincerely apologize for the service interruption and will provide an update soon about the progress of a resolution to this issue. Regards Trimble CDE

  2. identified Feb 20, 2026, 03:52 PM UTC

    Hello Trimble CDE Users, Our team is responding to the alerts and investigating a disruption in GraphQL - Quadri - EU service. We sincerely apologize for the service interruption and will provide an update soon about the progress of a resolution to this issue. Regards Trimble CDE

  3. monitoring Feb 20, 2026, 04:03 PM UTC

    Hello Trimble CDE Users, Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident. Regards Trimble CDE

  4. resolved Feb 20, 2026, 04:03 PM UTC

    Hello Trimble CDE Users, Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident. Regards Trimble CDE

Read the full incident report →

Major December 10, 2025

Trimble Connect Incident - Interruptions in Public API - December 10 2025, 23:06 UTC

Detected by Pingoru
Dec 10, 2025, 11:06 PM UTC
Resolved
Dec 11, 2025, 12:54 AM UTC
Duration
1h 48m
Affected: User License InformationUser InformationOverall Region HealthProject ListingProject InformationUser ListingFolder Item ListingToDo Listing3D View Listing2D View ListingSystem SearchProject SearchOrganizer ServiceProperty Set ServiceTopic Exchange ServiceModel Feature ServiceModel ServicePublic APIs (North America)Public APIs (Europe)Public APIs (Asia)Public APIs (Australia)
Timeline · 8 updates
  1. monitoring Dec 10, 2025, 11:06 PM UTC

    We are currently experiencing issues with Public APIs in multiple regions. We are investigating and will provide an update as soon as possible. We apologize for the inconvenience caused.

  2. investigating Dec 10, 2025, 11:06 PM UTC

    We are currently experiencing issues with Public APIs in multiple regions. We are investigating and will provide an update as soon as possible. We apologize for the inconvenience caused.

  3. monitoring Dec 10, 2025, 11:31 PM UTC

    We have located the issue on the Australia region and are working on a fix. We continue to investigate the impact on the other regions. We apologize for the inconvenience this continues to cause.

  4. investigating Dec 10, 2025, 11:31 PM UTC

    We have located the issue on the Australia region and are working on a fix. We continue to investigate the impact on the other regions. We apologize for the inconvenience this continues to cause.

  5. monitoring Dec 11, 2025, 12:44 AM UTC

    A fix has been implemented for the issue within the Australia region; we are closely monitoring performance. We apologize for the inconvenience caused.

  6. monitoring Dec 11, 2025, 12:44 AM UTC

    A fix has been implemented for the issue within the Australia region; we are closely monitoring performance. We apologize for the inconvenience caused.

  7. monitoring Dec 11, 2025, 12:54 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

  8. resolved Dec 11, 2025, 12:54 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

Read the full incident report →

Major December 10, 2025

Trimble Connect Incident - Processing Service Delay - 3D Model Conversion - December 10 2025, 17:47 UTC

Detected by Pingoru
Dec 10, 2025, 05:47 PM UTC
Resolved
Dec 11, 2025, 05:21 PM UTC
Duration
23h 34m
Affected: Processing Service (North America)Processing Service (Europe)Processing Service (Asia)Processing Service (Australia)3D Model Conversion (New)
Timeline · 6 updates
  1. monitoring Dec 10, 2025, 05:47 PM UTC

    We are seeing delays in the Trimble Connect Processing Service, which is responsible for uploaded 3D model conversions and are currently investigating the issue.

  2. investigating Dec 10, 2025, 05:47 PM UTC

    We are seeing delays in the Trimble Connect Processing Service, which is responsible for uploaded 3D model conversions and are currently investigating the issue.

  3. monitoring Dec 10, 2025, 11:13 PM UTC

    A fix has been implemented for this issue but we continue to experience latency in some regions as the backlog of executions continues to clear. We have increased resources to process the backlog as soon as possible. We apologize for the inconvenience caused. We will provide an update once the backlog has completely cleared.

  4. monitoring Dec 10, 2025, 11:13 PM UTC

    A fix has been implemented for this issue but we continue to experience latency in some regions as the backlog of executions continues to clear. We have increased resources to process the backlog as soon as possible. We apologize for the inconvenience caused. We will provide an update once the backlog has completely cleared.

  5. monitoring Dec 11, 2025, 05:21 PM UTC

    Backlog has been cleared and normal service has resumed. We apologize for any inconvenience caused. Thanks for your patience.

  6. resolved Dec 11, 2025, 05:21 PM UTC

    Backlog has been cleared and normal service has resumed. We apologize for any inconvenience caused. Thanks for your patience.

Read the full incident report →

Major October 20, 2025

Trimble Connect Incident - {{ServiceName}} Service Interruptions - October 20 2025, 07:59 UTC

Detected by Pingoru
Oct 20, 2025, 07:59 AM UTC
Resolved
Oct 21, 2025, 01:29 AM UTC
Duration
17h 30m
Affected: Web AppProcessing Service (North America)Authentication Service (North America)User Service (North America)Processing Service (Europe)Authentication Service (Europe)User Service (Europe)Processing Service (Asia)Authentication Service (Asia)User Service (Asia)Processing Service (Australia)Authentication Service (Australia)User Service (Australia)Licenses ServiceLicenses Service Health3D Model Conversion (New)Open 3D Model with Public LinkAuthorizationUser License InformationAvailable LicensesUser Sign in - Web AppGet User InformationUser InformationAvailable licenses LegacyOpen 3D ModelOverall Region HealthGet Current User InformationGet User ContextProject ListingProject Access InformationProject InformationLicenses RefreshUser ListingLicenses Refresh LegacyFolder Item ListingToDo Listing3D View Listing2D View ListingSystem SearchProject SearchOrganizer ServiceProperty Set ServiceTopic Exchange ServiceModel Feature ServiceModel ServicePublic APIs (North America)Public APIs (Europe)Public APIs (Asia)Public APIs (Australia)
Timeline · 18 updates

Read the full incident report →

Minor August 23, 2025

Trimble Connect Incident - {{ServiceName}} Service Interruptions - August 23 2025, 00:51 UTC

Detected by Pingoru
Aug 23, 2025, 12:51 AM UTC
Resolved
Sep 30, 2026, 10:23 PM UTC
Duration
403d 21h
Timeline · 2 updates
  1. monitoring Aug 23, 2025, 12:51 AM UTC

    We are seeing disruptions in the Service and are currently investigating the issue. Get Current User Information Get Current User Information User Information User Information

  2. monitoring Aug 23, 2025, 06:58 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

Read the full incident report →

Minor August 17, 2025

Trimble Connect System Maintenance - Scheduled - August 17 2025, 01:30 UTC

Detected by Pingoru
Aug 17, 2025, 01:30 AM UTC
Resolved
Sep 30, 2026, 08:59 PM UTC
Duration
409d 19h
Timeline · 2 updates
  1. monitoring Aug 17, 2025, 01:30 AM UTC

    There will be maintenance break on all Trimble Connect regions on Sun August 17th, 2025, 1:30 - 2:30 AM UTC. During this time, we expect temporary slowness in operations related to 3D Views. Features that involve creating views, listing views, opening views and updating views (including all views embedded in ToDos and BCF Topics), may experience longer response times than normally, but other than that will operate normally. After the maintenance has completed, the response times will return back to normal. We apologize for the inconvenience.

  2. monitoring Aug 17, 2025, 02:30 AM UTC

    The scheduled maintenance has been completed.

Read the full incident report →

Minor May 4, 2025

Trimble Connect System Maintenance - Scheduled - May 04 2025, 09:00 UTC

Detected by Pingoru
May 04, 2025, 09:00 AM UTC
Resolved
Aug 28, 2026, 09:09 AM UTC
Duration
481d
Timeline · 2 updates
  1. monitoring May 04, 2025, 09:00 AM UTC

    There will be a maintenance break in the Trimble Connect Australia region on Sun May 4th, 2025, 09:00-12:00 UTC . During this time, all Connect services in the Australia region are inoperational . This update is a mandatory part of our platform maintenance. We apologize for the inconvenience.

  2. monitoring May 04, 2025, 12:00 PM UTC

    The scheduled maintenance has been completed.

Read the full incident report →

Minor January 13, 2025

Trimble Connect Incident - Interruptions in Public API(Europe) - January 13 2025, 10:10 UTC

Detected by Pingoru
Jan 13, 2025, 10:10 AM UTC
Resolved
Aug 22, 2026, 10:27 AM UTC
Duration
586d
Timeline · 2 updates
  1. monitoring Jan 13, 2025, 10:10 AM UTC

    We are seeing disruptions in our public API(Europe) below services and are currently investigating the issue. Folder Item Listing Organizer Service Overall Region Health Project Information Project Listing Project Search Property Set Service System Search ToDo Listing User Information User Listing

  2. monitoring Jan 13, 2025, 11:20 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

Read the full incident report →

Minor November 17, 2024

Trimble Connect Incident - Performance degradation in Open 3D Model with Public Link- November 17 2024, 06:21 UTC

Detected by Pingoru
Nov 17, 2024, 06:21 AM UTC
Resolved
May 22, 2026, 10:57 AM UTC
Duration
551d 4h
Timeline · 2 updates
  1. monitoring Nov 17, 2024, 06:21 AM UTC

    We are seeing performance degradation in the Open 3D Model with Public Link and are currently investigating the issue.

  2. monitoring Nov 17, 2024, 09:06 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

Read the full incident report →