Trimble Connect incident

Trimble Connect Incident - Interruptions in Public API - December 10 2025, 23:06 UTC

Major Resolved View vendor source →

Trimble Connect experienced a major incident on December 10, 2025 affecting User License Information and User Information and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 11:06 PM UTC
Resolved
Dec 11, 2025, 12:54 AM UTC
Duration
1h 48m
Detected by Pingoru
Dec 10, 2025, 11:06 PM UTC

Affected components

User License InformationUser InformationOverall Region HealthProject ListingProject InformationUser ListingFolder Item ListingToDo Listing3D View Listing2D View Listing

Update timeline

  1. monitoring Dec 10, 2025, 11:06 PM UTC

    We are currently experiencing issues with Public APIs in multiple regions. We are investigating and will provide an update as soon as possible. We apologize for the inconvenience caused.

  2. investigating Dec 10, 2025, 11:06 PM UTC

    We are currently experiencing issues with Public APIs in multiple regions. We are investigating and will provide an update as soon as possible. We apologize for the inconvenience caused.

  3. monitoring Dec 10, 2025, 11:31 PM UTC

    We have located the issue on the Australia region and are working on a fix. We continue to investigate the impact on the other regions. We apologize for the inconvenience this continues to cause.

  4. investigating Dec 10, 2025, 11:31 PM UTC

    We have located the issue on the Australia region and are working on a fix. We continue to investigate the impact on the other regions. We apologize for the inconvenience this continues to cause.

  5. monitoring Dec 11, 2025, 12:44 AM UTC

    A fix has been implemented for the issue within the Australia region; we are closely monitoring performance. We apologize for the inconvenience caused.

  6. monitoring Dec 11, 2025, 12:44 AM UTC

    A fix has been implemented for the issue within the Australia region; we are closely monitoring performance. We apologize for the inconvenience caused.

  7. monitoring Dec 11, 2025, 12:54 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.

  8. resolved Dec 11, 2025, 12:54 AM UTC

    The issue causing the disruptions has been resolved. Thanks for your patience.