Trimble Connect incident

Trimble CDE Service Interruption on GraphQL - Quadri - EU

Major Resolved View vendor source →

Trimble Connect experienced a major incident on February 20, 2026 affecting Connect Website and Web App and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 09:01 AM UTC
Resolved
Feb 20, 2026, 09:13 AM UTC
Duration
12m
Detected by Pingoru
Feb 20, 2026, 09:01 AM UTC

Affected components

Connect WebsiteWeb AppProcessing Service (North America)Authentication Service (North America)User Service (North America)Shared Object Model (North America)Processing Service (Europe)Authentication Service (Europe)User Service (Europe)Shared Object Model (Europe)

Update timeline

  1. monitoring Feb 20, 2026, 09:01 AM UTC

    Hello Trimble CDE Users, Our team is responding to the alerts and investigating a disruption in GraphQL - Quadri - EU service. We sincerely apologize for the service interruption and will provide an update soon about the progress of a resolution to this issue. Regards Trimble CDE

  2. investigating Feb 20, 2026, 09:01 AM UTC

    Hello Trimble CDE Users, Our team is responding to the alerts and investigating a disruption in GraphQL - Quadri - EU service. We sincerely apologize for the service interruption and will provide an update soon about the progress of a resolution to this issue. Regards Trimble CDE

  3. monitoring Feb 20, 2026, 09:13 AM UTC

    Hello Trimble CDE Users, Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident. Regards Trimble CDE

  4. resolved Feb 20, 2026, 09:13 AM UTC

    Hello Trimble CDE Users, Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident. Regards Trimble CDE