Trifacta incident

AAC Login issues in US region

Minor Resolved View vendor source →

Trifacta experienced a minor incident on May 21, 2025 affecting Designer Cloud and Auto Insights and 1 more component, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 04:24 PM UTC
Resolved
May 21, 2025, 11:00 PM UTC
Duration
6h 35m
Detected by Pingoru
May 21, 2025, 04:24 PM UTC

Affected components

Designer CloudAuto InsightsLocation IntelligenceMachine LearningApp BuilderPlansLicense Portal

Update timeline

  1. investigating May 21, 2025, 04:24 PM UTC

    We're currently investigating login issues affecting the US1 region. Our team is working to resolve the problem and will provide updates as soon as possible.

  2. investigating May 21, 2025, 04:29 PM UTC

    Updated product statuses in the status page, investigation is still ongoing.

  3. investigating May 21, 2025, 04:38 PM UTC

    The issue has been identified and should be resolved soon.

  4. monitoring May 21, 2025, 05:57 PM UTC

    A fix has been implemented and we will continue monitoring.

  5. resolved May 21, 2025, 11:00 PM UTC

    The incident has been resolved.