Trifacta incident

Login Issues Due to Third-Party Vendor Outage

Critical Resolved View vendor source →

Trifacta experienced a critical incident on October 29, 2025 affecting License Portal, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:19 PM UTC
Resolved
Oct 29, 2025, 09:00 PM UTC
Duration
3h 40m
Detected by Pingoru
Oct 29, 2025, 05:19 PM UTC

Affected components

License Portal

Update timeline

  1. identified Oct 29, 2025, 05:19 PM UTC

    We are currently aware of an issue with a third-party vendor that is impacting authentication services. As a result, some users may be unable to log in at this time. We are monitoring the vendor’s recovery efforts and will provide updates as they become available.

  2. monitoring Oct 29, 2025, 07:47 PM UTC

    The third-party vendor has resolved the issue causing login failures. Logins are now functioning normally, and we are monitoring the situation to ensure continued stability.

  3. resolved Oct 30, 2025, 03:58 PM UTC

    This incident has been resolved.