Trifacta incident

Plan Runs Failing for some customers

Major Resolved View vendor source →

Trifacta experienced a major incident on March 8, 2023 affecting Designer Cloud, lasting 23h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2023, 06:49 PM UTC
Resolved
Mar 09, 2023, 06:05 PM UTC
Duration
23h 15m
Detected by Pingoru
Mar 08, 2023, 06:49 PM UTC

Affected components

Designer Cloud

Update timeline

  1. investigating Mar 08, 2023, 06:49 PM UTC

    At this time, we are aware of an incident where plan runs may fail for some customers. We are actively engaged in troubleshooting the issue and will provide updates as they become available.

  2. monitoring Mar 08, 2023, 09:22 PM UTC

    At this time, the cause of the issue has been identified and remediated. The fix was applied in real time without any needed down time. We are actively monitoring the results of the fix, and we will provide any additional updates as they become available.

  3. resolved Mar 09, 2023, 06:05 PM UTC

    After careful monitoring of the applied fix, we are confident that the issue is resolved and we are closing the incident at this time.