Trifacta incident

Login into Alteryx Analytics Cloud

Major Resolved View vendor source →

Trifacta experienced a major incident on August 23, 2023 affecting Designer Cloud and Auto Insights and 1 more component, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 01:22 PM UTC
Resolved
Aug 23, 2023, 08:25 PM UTC
Duration
7h 2m
Detected by Pingoru
Aug 23, 2023, 01:22 PM UTC

Affected components

Designer CloudAuto InsightsLocation IntelligenceMachine LearningApp Builder

Update timeline

  1. investigating Aug 23, 2023, 01:22 PM UTC

    We are aware of an issue where some of users are not able to log in into Alteryx Analytics Cloud. We will continue updating this incident as we have additional details.

  2. investigating Aug 23, 2023, 02:05 PM UTC

    This issue was internally detected, but it appears to be isolated to Alteryx accounts, customers do not appear to be impacted at this time. We are continuing to investigate and remediate the issue

  3. identified Aug 23, 2023, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 23, 2023, 02:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Aug 23, 2023, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Aug 23, 2023, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Aug 23, 2023, 03:21 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Aug 23, 2023, 08:25 PM UTC

    This incident has been resolved.