Trifacta experienced a major incident on August 11, 2023, lasting 12d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 11, 2023, 07:25 PM UTC
There is currently an issue with the reporting service in Alteryx Analytics Cloud. The Engineering teams are actively engaged in identifying and resolving the issue. We will provide updates as they become available.
- identified Aug 11, 2023, 11:32 PM UTC
At this time our Engineering teams have identified the cause of the issue, and a fix is in development. We will continue to provide updates as they become available.
- monitoring Aug 12, 2023, 02:24 AM UTC
Our Engineering team has applied a fix and the Reporting service functionality has been restored. Some customers may experience degraded functionality to the Reporting service. We will provide an update once these issues have been fully resolved.
- monitoring Aug 23, 2023, 08:24 PM UTC
The fix has been applied and confirmed issue is resolved.
- resolved Aug 23, 2023, 08:32 PM UTC
This incident has been resolved.