Trifacta incident

AACP in US1 is currently unavailable

Critical Resolved View vendor source →

Trifacta experienced a critical incident on December 9, 2024 affecting Designer Cloud and Auto Insights and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 05:22 PM UTC
Resolved
Dec 09, 2024, 08:36 PM UTC
Duration
3h 14m
Detected by Pingoru
Dec 09, 2024, 05:22 PM UTC

Affected components

Designer CloudAuto InsightsLocation IntelligenceMachine LearningApp BuilderPlansLicense Portal

Update timeline

  1. investigating Dec 09, 2024, 05:22 PM UTC

    We are aware of an issue that is causing Alteryx Analytics Cloud Platform to be unavailable. We are currently investigating and working to restore access as soon as possible.

  2. monitoring Dec 09, 2024, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results. The majority of users should have restored access to US1.

  3. resolved Dec 09, 2024, 08:36 PM UTC

    The fix has been confirmed and the incident is resolved.