Trestle incident
Connecivity issues impacting multiple AWS services in the US-WEST-2 Region from AWS
Trestle experienced a notice incident on July 24, 2026 affecting Phone Validation API and Real Contact API and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Phone Validation APIReal Contact APIAddress Validation APIReverse Phone APIReverse Address APIFind Person APICaller Identification APISmart CNAM API
Update timeline
- identified Jul 24, 2026, 12:13 PM UTC
https://health.aws.amazon.com/health/status Connectivity Issues Jul 24 4:56 AM PDT AWS are seeing initial signs of recovery and continues to work toward full recovery. Jul 24 4:40 AM PDT AWS are investigating connectivity issues impacting multiple AWS services in the US-WEST-2 Region.
- resolved Jul 24, 2026, 01:09 PM UTC
[RESOLVED] Connectivity Issues