Tray.io experienced a minor incident on June 10, 2025 affecting Other, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 10, 2025, 02:56 PM UTC
We encountered an error with on-prem connector executions at 14:31 GMT. Customers using on-prem connections may have noticed a disruption in executions for those connectors. Our engineering teams have applied a fix and are currently monitoring the results. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
- resolved Jun 10, 2025, 03:07 PM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.